Amazon Echo Smart Home Alexa Voice Service in a living room

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COOP & CASEY: HOW DO YOU FEEL NOW THAT AMAZON EMPLOYEES ADMIT THEY’RE LISTENING 24/7 USING ALEXA?

April 15, 2019

CNN reports: not only is Alexa listening when you speak to an Echo smart speaker, an Amazon employee is potentially listening, too.

Amazon employs a global team that transcribes the voice commands captured after the wake word is detected, it then feeds those words back into the software to help improve the devices grasp of human speech, so it can respond more efficiently in the future.

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